This policy explains how Prep Mate - Tech Interview respects your privacy and processes personal data when you use our Android app distributed on Google Play. It reflects Google Play transparency expectations and privacy and user-data guidance.
1. Data controller
The developer identified on the app’s Google Play listing is responsible for this processing. For privacy, deletion, and rights requests you may use:
- the developer contact email on that listing; and
- support@prepmatetech.com
2. Data we collect
Depending on how you use the app, we may process:
Account information
- email address, display name where applicable;
- username or profile identifiers;
- authentication identifiers used to sign you in (including third-party providers such as Google).
Usage information
- quiz progress, completed lessons or modules, scored attempts;
- streaks, achievements, and gamification state;
- selected technologies or difficulty preferences;
- notes you save in the in-app journal;
- general app interactions needed to run features;
- crash reports and diagnostics to improve stability.
Content you submit
- text you send to AI or chat features so we can return a response.
Device & technical information
- device model, operating system version, app version;
- limited diagnostics and anonymous or pseudonymous identifiers as needed for operation, security, and support.
Subscription information
Premium subscriptions are processed by Google Play. Google handles payment instruments; we do not store full payment card details on our servers. We may receive subscription status tied to your account from the store.
Advertising-related data
If the app shows ads, partners may collect or receive data under their own policies and your device or account settings.
3. How we use information
- provide and improve the Service (quizzes, learning, journal, AI assistance);
- personalize learning experiences where the product supports it;
- maintain accurate user progress and synchronize it across sessions;
- authenticate users, enforce limits (including subscription entitlements where applicable), and secure the Service;
- process subscriptions and premium access in coordination with Google Play;
- detect abuse or fraud;
- improve app stability and performance using diagnostics;
- comply with law and Google Play requirements;
- where applicable, serve or measure ads in line with platform rules and consent where required.
4. AI-powered features
Some features may use AI providers (for example OpenAI) to produce educational explanations or assistance.
- When you submit text to AI features, content may be processed by those providers according to their terms and privacy notices.
- Do not submit passwords, payment data, national ID numbers, health data, or other sensitive personal information through AI chat or explanation flows.
5. Who may access data & analytics
Access is limited to us and service providers strictly as needed—such as authentication, hosting, analytics SDKs as configured in the app, Firebase (where used), AI vendors, billing via Google Play, and law enforcement where required.
Typical categories include Google Play Services and related Google platform services, Firebase, analytics vendors, infrastructure / cloud hosts, and AI services.
Each vendor may process limited technical information under its own policy. We cannot control outages or policy changes by third parties, but choose providers appropriate to delivering the Service.
We do not sell your personal information as a commodity; advertising or analytics SDKs process data only as disclosed in those products’ notices.
6. Sharing, transfers & international users
We share personal data only as described above. Some processors may operate in countries other than yours.
Your information may be processed or stored internationally where our providers locate systems; where GDPR or similar law applies, we rely on appropriate safeguards offered by vendors (such as Standard Contractual Clauses) when required.
7. Retention & deletion
We retain data only as long as necessary to operate the Service, meet legal obligations, resolve disputes, and enforce agreements.
To request deletion of your account or associated personal data we hold as controller, email support@prepmatetech.com or use contact options on Google Play—and see our Account & data deletion page for what we delete by default. We aim to respond within about 30 days; complex or legally restricted cases may take longer.
8. Security
We implement reasonable technical and organisational measures designed to protect your information. However, no transmission or storage is 100 % secure or error-free.
9. Children’s privacy
The Service is not directed at children under 13 (or younger than the minimum age required in your jurisdiction for lawful consent).
The app follows the age suitability shown on Google Play and, where COPPA/Families policies apply, we observe Google Play Families requirements alongside applicable national law.
Parents and guardians should supervise sign-in, purchases, AI use, and any child access.
10. Your rights
Depending on your location (including EEA / UK GDPR, U.S. state laws where applicable), you may have rights to:
- access copies of certain data;
- correct inaccuracies;
- request deletion (“right to be forgotten”), subject to legal exceptions;
- restrict processing or object to certain processing;
- data portability;
- object to processing where local law permits.
Send requests via developer contact on Google Play or to support@prepmatetech.com; see §7 on deletion timelines.
11. Changes to this Privacy Policy
We may revise this Privacy Policy periodically. The “Last updated” date reflects the latest substantive revision. Continued use of the Service after changes become effective constitutes acceptance where permitted by law.
12. Contact
For privacy-specific questions or complaints:
- support@prepmatetech.com
- Information on the Prep Mate listing on Google Play (developer contacts)